Urgent Care

Urgent care clinics are designed to provide treatment for injuries or illnesses requiring immediate care, but not serious enough to require an ER visit.

Yes, though we highly encourage a check-in time to help expedite your wait! This is something we currently do not have but would like to implement in conjunction with our EMR.

Insurance is not required to receive treatment. We accept cash, checks and most major credit cards. However, payment in full is required at the time of service for private pay patients. Please reference our list of affiliated insurance carriers.

Please bring a photo ID and ALL of your insurance cards. In addition, we will ask for a current list of prescription and over the counter medications you are currently taking.

Generally, urgent care centers are considerably less expensive than an emergency room visit. Include online payment option and link to patient portal for records. Or may this should be separated into another FAQ section?

Employees and job candidates will need to bring a completed Authorization to Treat Form, signed by your designated company representative and indicating the requested service(s). Would like to create an employer portal for access to complete authorizations online and include the frondesk@psoutpatient email address for submission. Candidates must also provide a photo ID (driver’s license, passport, military ID, employment badge etc). We accept walk-ins for every service, including work injuries. If you are having services rendered for international travel, please be sure to bring a valid vaccination record (if applicable) to your scheduled physical.

Drug test results typically take 24 to 48 hours, depending on the type of test being performed (e.g., urine, hair, DOT etc). If Pelican serves only as the collection site for your collection, then results will be reported directly from the selected lab/third-party administrator to your employer, and result times may vary.

Pelican State Outpatient Center prides itself on having an entire industrial department dedicated to clients and patients for convenience and continuity of care. If you have been placed on a medical hold or require submission of records for a fitness for duty determination, you can submit all medical records through our secure fax at (504) 818-0095 or directly to our occupational medicine coordinators at industrialclients@remotemd.net. Please be sure to include your name and contact number on all records submission and allow 24-48 business hours for completion.

Unfortunately, no. Due to the nature of certain services—for example, drug testing and diagnostic services, children and/or additional family members are not allowed in testing areas. Be sure to let your employees know so they can make arrangements beforehand.